EzPortal - Portal Software for Forums
EzPortal Forums => Support => Topic started by: Marian on April 06, 2010, 02:08:24 pm
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This morning, my forum would load but only the top potion, none of the Portal was there except for the shoutbox which was in a top column. I tried a few things before I chose to not show portal home page from the EZPortal admin/settings, the forum came back, so I reinstalled the portal. It acted like it had installed but the redirect page never showed nor do I have an option for EZPortal in the admin section any longer.
I downloaded the newest realse 9-b, same thing.
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The last mod I added was the Tagging system, that was almost a week ago, and the forum and portal both work fine with it and that is the only change I made recently.
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Is it listed as installed in the package manager?
Any errorrs in the forum's error log?
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I can't see anything in the error log corresponding to the portal. I am showing it as installed, I uninstalled it, then reinstalled it, and the message to redirect is there but it never redirects nor does the Portal shows up in the admin.
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Strange hmm in the package manager try going to Options tab then reset file permissions.
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OK, the portal version I was using when this happened was 9.a, but upgrading to 9.b, did not change things. I did noticed that my server was very slow the last few days so that even my cpanel would not load and I thought that it was an overload on the server from whatever, but I don't think that's the case now, because the cpanel is loading fine. I'll check permissions, and make them writeable....
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all files are 755, except for settings which is 644
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I tried to uninstall the portal just then, and a page full of red errors appeared, so I didn't go any further. It did not show any errors on installed. I might need to manually uninstall the portal but I am uncertain how.
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I think the portal is installed i think was a false install.
What version of SMF are you running?
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If SMF 2.0 try to clear cache
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OK
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That didn't work. I clear the cache in my maintance folder, I uninstalled the portal, deleted the file, uploaded it again and reinstalled and the same thing.
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I am thinking your using SMF 2.0 is that correct?
If so check the Installed Packages tab. You might have to remove the entires/uninstall it there.
I noticed once a while with SMF 2.0 it gets messed up on install history
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OK, I did that, then this morning tried again, and although the portal acts like it is installing, the re-direct does not re-derect nor is the EZPortal control/admin showing.
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Try to uninstall again.
Then run this query on the database
delete from smf_log_packages where name = 'EzPortal'
Then install again
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OK, will give it a go.
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Yay, that worked! Portal back with all blocks. I had thought I would lose them but I didn't. Thanks,
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Glad you got me working that has bitten me sometimes working with SMF 2.0
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I have identical problems after the upgrade......ezportal no longer exist under my admin control panel.
"Then run this query on the database
Code:
delete from smf_log_packages where name = 'EzPortal'
Then install again"
If this helped the other guy, hopefully it will help me also.....but I have no idea how to perform this task. Please describe in detail??
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You have to run via phpmyadmin or someway to run an SQL query on your database this applies to SMF 2.0 only!
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I'm using 2.0RC3, and found my phpadmin and SQL on my control panel.......but I don't see/understand exactly where to "delete from smf_log_packages where name = 'EzPortal"
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I have located the smf_log_packages file, but not one that lists EzPortal
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disregard, I got it!
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Glad you got it!