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EzPortal Forums => Support => Topic started by: HDB on December 15, 2014, 12:03:21 pm

Title: RSS Feed Went Down and Stopped Home Page from Loading
Post by: HDB on December 15, 2014, 12:03:21 pm
Yesterday the website of an RSS feed that I have on my portal page went down and when it did it caused my Home/Portal page to white screen.

If the RSS feed is not working is it normal that ezPortal will wait and wait on the feed before allowing the rest of the portal page to show?

When I turned off that RSS block my Home/Portal page was OK. But during the down time of the website that I was pulling the RSS feed from it caused my Home page to be blank if I enabled the RSS ezBlock for that feed.

Below are  the errors I got.

Quote
2: fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to www.dealernews.com:80 (Connection timed out)

 File: /home/content/43/12118843/html/Sources/Subs-EzPortalRSS2.php
 Line: 347


Quote
8: Undefined index: host

 File: /home/content/43/12118843/html/Sources/Subs-EzPortalRSS2.php
 Line: 347


Quote
2: fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: php_network_getaddresses: getaddrinfo failed: Name or service not known

 File: /home/content/43/12118843/html/Sources/Subs-EzPortalRSS2.php
 Line: 347


As you can see the website that was providing the feed was dealernews.com.

Is it normal that the portal or home page will die if a feed is missing?
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: EzPortal on December 15, 2014, 12:29:53 pm
Checking into it. My Plan is going to add some code around if it dies won't kill off the whole site.
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: HDB on December 15, 2014, 12:32:36 pm
Thanks! You guys do great work!
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: EzPortal on December 15, 2014, 01:49:57 pm
2.7
!Better handling of RSS feed block if the rss feed goes down
!Fixed undefined showPrevNext for SMF 2.0 calendar block
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: HDB on December 15, 2014, 01:53:42 pm
2.7
!Better handling of RSS feed block if the rss feed goes down
!Fixed undefined showPrevNext for SMF 2.0 calendar block
Excellant! I will do a backup tonight and install this new release after that backup is done.

Great turnaround time to rollout of a fix!! Thanks!!
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: EzPortal on December 15, 2014, 01:56:03 pm
No problem glad to help.
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: HDB on December 15, 2014, 09:27:03 pm
Got some uninstall errors on the current rev of ezPortal I have currently installed so the upgrade will have to wait until the weekend.

Once again thanks for the fast turnaround. Your service is hard to beat. I am a SMFHacks Gallery Pro user and I had a issue that I reported to you on SMFHacks that you did the same quick turnaround. You rolled out a rev to Gallery Pro in less than an hour. This time the new ezPortal rollout was done in about an hour plus. 

If anyone has  doubt's about ezPortal or SMFHacks products/mods you shouldn't. These products work and they are supported.
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: EzPortal on December 15, 2014, 09:31:56 pm
Thanks for the words.
ezportal package has an upgrade package so can just install it over the old version.
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: HDB on December 15, 2014, 09:38:34 pm
It can install onto the current install! Wow! I didn't know that. I will go that route.

I am one rev behind at 2.5.1. Will the upgrade work properly by jumping over 2.6 to 2.7?
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: EzPortal on December 15, 2014, 09:40:37 pm
Yes it will just minor bug fixes
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: HDB on December 15, 2014, 09:56:46 pm
Looking at my admin panel's Mod Package listing I see an old 2.0 package listing of ezPortal that has an [upgrade] link but the newer 2.5.1 just has [uninstall] in that same position next to the [list files] and [delete].

Dumb question alert......

Am I out of luck for the upgrade? Or can I select upgrade on the old 2.0 ?
[/list]
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: EzPortal on December 15, 2014, 09:58:39 pm
You should be able to upload the new package then when it goes to install it shouldn't edit any files or than copying files over.
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: HDB on December 15, 2014, 10:15:50 pm
Thanks!! It worked flawlessly!
Title: Re: RSS Feed Went Down and Stopped Home Page from Loading
Post by: EzPortal on December 15, 2014, 10:18:11 pm
Glad to help.