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Author Topic: Issue with downloads  (Read 6480 times)

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Offline dicemistress

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Issue with downloads
« on: September 16, 2010, 01:11:32 pm »
Hello. I've decided to install ezPortal for my SMF run site and I've got a couple of downloads I've been working to upload to my site, however I've run into a bit of a problem. I've been able to install ezPortal and the ezPortal Downloads module without any problems, however when I'm in the downloads module uploading a PDF file that I'd like available as a download it's not fully uploading. The download entry is created, but the file doesn't upload or rather an empty file is created that then errors out if someone tries to download it. I've checked file permissions and it has the proper permissions to allow uploading.

I've no idea what is causing this, have searched the forums for any information that might be able to help and haven't found anything and am wondering if anyone here might have an idea or if this potentially is a new bug.

Downloads module back end after download is supposedly uploaded:


Downloads on the front end when looking at the entry:


Downloads on the front end when you click on the entry link to download the file:


Thanks,
- Amber E.

Offline EzPortal

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Re: Issue with downloads
« Reply #1 on: September 16, 2010, 01:49:43 pm »
I would first check your smf's error for any related errors for clues.

One cause could be the file is too large over your php limit settings.
Check this topic for more information
http://www.smfhacks.com/index.php/topic,3498.0.html
Like ezPortal? Support me at https://www.patreon.com/vbgamer45/

Offline dicemistress

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Re: Issue with downloads
« Reply #2 on: September 16, 2010, 02:36:20 pm »
Thanks for the advice. I'm pretty sure it's not due to file size limits as I've uploaded larger files to my server before and made sure that the file size set in the admin part of the downloads area was set high enough.

Also, where in a default site folder structure are the downloaded files stored?

Offline EzPortal

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Re: Issue with downloads
« Reply #3 on: September 16, 2010, 02:41:49 pm »
The downloads would be stored in the downloads folder in main directory of your forum.
Like ezPortal? Support me at https://www.patreon.com/vbgamer45/

Offline dicemistress

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Re: Issue with downloads
« Reply #4 on: September 16, 2010, 03:05:04 pm »
okay, did some jury rigging via some server work and got it to behave. Thanks.

- Amber

Offline EzPortal

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Re: Issue with downloads
« Reply #5 on: September 16, 2010, 03:17:59 pm »
Glad you got it working
Like ezPortal? Support me at https://www.patreon.com/vbgamer45/

 

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